When will my order ship?
The following factors may affect our ability to ship your order quickly:
- If we happen to be out of stock when you order, we will upgrade your shipping (if necessary) to make sure that you receive your lenses within
the specified delivery timeline. However, we cannot account for some manufacturer backorders that may delay delivery further.
Shipping Rates and Delivery Times
LensBenefits knows how to save you money when shopping for optical products online including offering
FREE Standard Shipping.
You also avoid fine print shipping details, handling, and hidden fees you'll find at other online retailers when you shop with LensBenefits.
Here's how to save on
Standard shipping with LensBenefits:
-
Receive FREE Standard Shipping on orders of $89 or more.
Shipping is just $6.95 for orders less than $89.
Not only can you receive FREE Standard Shipping but most items ship from our
warehouse within 48 hours, with an expected arrival date to addresses in the USA within 5-7 business days.
Shipping & Handling Charges
- LensBenefits uses Federal Express and the United States Post Office depending on region and selected shipping method.
If you would like to leave us notes regarding use of one particular carrier, you may do so in the Special Instructions field at checkout or give us a call at 1-800-822-6853.
- Shipping and handling charges include actual shipping costs, as well as order processing, labor and materials charges associated with handling an order.
- Lenses sold from stock ship within 24-48 hours.
- Delivery Days are estimated according to the carrier's stated average delivery time and indicate the number of business days from the day your order is shipped.
- We will advise you before processing your order if delays are likely due to manufacturer back-orders, etc.
- If you have questions regarding shipping, please contact customer service at 1-800-822-6853.
United States
Orders are shipped within the U.S.A. (and it's territories including Guam, Puerto Rico, etc.), through the following methods:
Standard
Our Lowest Priced Shipping Option
- $6.95
- Delivery Estimate:
- Accessories: 5-7 business days
- Contact Lenses: 5-7 business days (pending prescription verification)
Expedited
Need your items faster? Try our low cost expedited shipping and you can get your products as soon as one day after your purchase.
- $11.95
- Delivery Estimate:
- Accessories: 3-4 business days
- Contact Lenses: 3-4 business days (pending prescription verification)
APO/FPO/DPO Shipping
LensBenefits is passionate about the US military receiving the lowest prices on optical products with quick, low cost shipping around the world.
LensBenefits does not apply any additional surcharges, hidden fees, or other miscellaneous shipping costs to APO/FPO/DPO address.
- $6.95
- Delivery Estimate:
- Accessories: 5-7 business days (depending on APO/FPO/DPO and customs)
- Contact Lenses: 5-7 business days (pending prescription verification, APO/FPO/DPO and customs)
Canada
LensBenefits has a loyal customer following in Canada and our shipping speed and rates are designed
to save our Canadian friends time and money when buying optical products online.
- $9.95
- Delivery Estimate:
- Accessories: 7-14 business days (depending on customs)
- Contact Lenses: 7-14 business days (depending on customs)
All Other Countries
LensBenefits ships to nearly 100 countries around the world including Japan, United Kingdom, Ireland, European Union, and many countries in Asia, South
America, and Africa. Our international shipping rates and policies can help save you time and money no matter where you are located on planet Earth.
Standard
- $14.95
- Delivery Estimate:
- Accessories: 14-21 business days (depending on customs)
- Contact Lenses: 14-21 business days (depending on customs)
Expedited
- $34.95
- Delivery Estimate:
- Accessories: 5-12 business days (depending on customs)
- Contact Lenses: 5-12 business days (depending on customs)
International Shipping Notes
Duties, Sales Taxes or Value Added Taxes (VAT)
Some governments (especially Europe and Asia) collect Duties, Sales Taxes or Value Added Taxes (VAT) on contact lenses, glasses, and other optical items. Such duties and/or taxes are NOT included in the purchase price of your order. It is the responsibility of the buyer to pay any such taxes as required by local statute at the point of delivery.
Package Loss and Fraud
LensBenefits monitors package loss and credit card fraud rates for different countries and regions on an ongoing basis. On occasion, we find it necessary to require additional information prior to shipping an order and in some cases, may decline to ship an order altogether. LensBenefits reserves the right to decline to ship any order to any country or region at its sole discretion.
