Select Your Contact Lenses: 
Powered by Arlington Lens Supply
Contact Lens Types

Daily Disposable
1-2 Week Disposable
1-3 Month Disposable
Conventional (Vial)
Toric
Oxygen Permeable
Colored and Tinted
Bifocal
Contact Lens Brands

Acuvue
Air Optix
Bausch & Lomb
Biomedics
Boston
Ciba Vision
Cooper Vision
Focus
Frequency
Freshlook
Johnson & Johnson (Vistakon)
Proclear
Purevision
Soflens

Lens Accessories

Accessories
Eyeglass Accessories
EyeCare Products

Johnson & Johnson Returns Policy
How to Return Defective Johnson & Johnson Contact Lenses

If you believe the Johnson & Johnson lenses you've received are defective, please follow the directions below:
  • Contact Johnson & Johnson Customer Relations at 1-800-843-2020 (Mon-Fri, 10AM-5PM EST, if outside business hours leave a detailed message and a Johnson & Johnson Customer Relations Specialist will contact you)
  • Explain the defect to Johnson & Johnson
  • Johnson & Johnson will provide you a reference number acknowledging your complaint
  • Call LensBenefits at 1-800-822-6853 and supply the complaint reference number you were provided by Johnson & Johnson
  • LensBenefits will provide you with a replacement for the defective lenses in your order
  • If a defective product return is required, Johnson & Johnson will send you a postage paid return label to retrieve the lenses for evaluation
  • Lenses ARE NOT to be returned to LensBenefits
You may contact us at 1-888-248-5367, once Johnson & Johnson has provided you a reference number and instructed you to contact LensBenefits for a replacement order. Our Customer Care Specialists are available Monday-Friday 9AM-7PM and Saturday 11AM-5PM Eastern time and will be pleased to assist you.

If you have any questions regarding our returning Johnson & Johnson products, please contact us.

back to returns

Lens Index Prescription Help Contact Lens FAQ Contact Us Privacy

RapidSSL Site Seal
If you are having any unexplained eye discomfort, watering, vision change or redness, remove your lenses immediately and consult your eye care professional before wearing your lenses again.